“I’m not saying Northwest Recovery is a police organization, but Northwest Recovery’s presence helps with the security aspect of our community. You know someone is always watching. Since we’ve had them patrol, we haven’t had any more crime activity or break-ins into our resident’s vehicles.”

“It’s a great company. They communicate very well and their service is great. The crew and Jason is phenomenal. Within 24 hours of an email I send, he responds. I’ve never had issues with them at all. They’re providing a hard service that always makes them look like the bad guy, but, they’re not. Nobody wants to get towed, but if you’re illegally parked or altering your hang tag/parking permit, you’re going to get towed.”

“NWR is doing their job and they’re doing a great job helping us secure our property. Sometimes, the customer isn’t right. And of course their Google reviews are going to have a bad rap, they’re a towing company!"

“You hate to see tenants upset, but 95% of the time, it’s the tenant's fault. The towing company is doing their job as they are enforcing our rules. They’re doing exactly what they should be doing.”